Does Enrolling in a Medicare Supplement Cancel a Medicare Advantage Plan?

Toni:

Last year during Medicare’s Annual Enrollment, both me and my husband qualified for a Medicare Supplement Plan G over the phone from a telemarketing call. The supplement has never paid a dime! We are still having to use the same doctor and get referrals from our Medicare Advantage HMO. We can’t get the Medicare Supplement to pay because no one advised us how to stop the Medicare Advantage plan.

We have spent over $200 a month since January and the policy has never been used.  How can we get out of this Medicare Advantage plan and return to Original Medicare to use the Medicare Supplement purchased last November?

Looking forward to your answer,

Laura from Longview, TX

Laura:

The biggest No-No in the Medicare insurance world is when an agent sells a Medicare beneficiary (which is what you and your husband are) that has a Medicare Advantage plan a new Medicare Supplement without advising the client how to disenrolled properly from their Medicare Advantage plan.

As you are now finding out, the agent who sold you the Medicare Supplement failed to inform you…